Frequently Asked Questions
What is your Website specialty?
Hamsadwani specializes in creating karaoke music videos with synchronized lyrics. We strive to provide high-quality audio and video content that enhances the karaoke experience for users.
3. What genres of music do you offer for karaoke?
We offer a wide range of music genres to cater to diverse preferences. Our library includes pop, rock, hip-hop, R&B, country, jazz, classical, and more.
What are the rates of your services?
Pricing can vary based on the duration of the subscription (monthly, annually) and the features included (e.g., access to premium content).
Can users request specific songs to be made into karaoke music videos?
Yes, we welcome song requests from our users. While we cannot guarantee that we will fulfill every request, we do our best to accommodate popular song choices and continuously expand our karaoke music video library.
How frequently do you update your karaoke music video library?
We aim to regularly update our karaoke music video library with new releases and popular songs. Our team works diligently to stay up-to-date with the latest music trends and user preferences.
Can users download your karaoke music videos for offline use?
At the moment, our karaoke music videos are primarily available for streaming through our platform. However, we may offer downloadable options in the future. Stay tuned for updates on our services.
How can users contact you for inquiries or support?
Users can reach out to our customer support team through email, phone, or our website's contact form. We are dedicated to providing excellent customer service and promptly addressing any questions or concerns.
Cancellation & Refund Policy
1 - Subscription Cancellation:
a. Monthly/Annual Subscriptions: If you have subscribed to a monthly or annual plan on our video karaoke
with lyrics website and wish to cancel your subscription, you may do so at any time. The cancellation
will take effect at the end of your current billing period. No refunds will be provided for the unused
portion of the subscription.
2 - Refunds:
a. General Policy: As a video karaoke with lyrics website, we generally do not offer refunds for
subscription fees or purchases made on our platform, including song downloads, premium features,
or virtual currency. However, there may be exceptions to this policy under certain circumstances,
which will be evaluated on a case-by-case basis.
b. Technical Issues: If you encounter technical issues that prevent you from accessing or using our
website or its features, please reach out to our customer support team. We will investigate the
issue and, if determined to be on our end, may provide alternative resolution.
c. Unauthorized Purchases: If you suspect unauthorized charges on your account or believe your account
has been compromised, please contact our customer support immediately. We will assist you in
investigating and resolving the issue, which may include refunding unauthorized purchases.
3 - Contacting Customer Support:
If you have any questions, concerns, or requests related to cancellations or refunds, please contact
our customer support team at support@hamsadwani.com. We will respond to your inquiry as soon as possible and
work towards resolving the issue to your satisfaction.
Please note that this Cancellation or Refund Policy applies only to transactions conducted on our video
karaoke with lyrics website. Different policies may apply to purchases or subscriptions made through
third-party platforms or vendors, and you should review their respective refund policies for more
information.
This Cancellation or Refund Policy was last updated on 04-04-2024.
Shipping policies
1 - Digital Delivery:
Clarify that the app is digitally delivered and can be downloaded directly to the user's device through app stores .
2 - Availability:
Specify the availability of the app in different regions or countries. Mention if there are any restrictions on availability due to licensing agreements or regulatory requirements.
3 - Compatibility:
Provide information about the compatibility of the app with various devices and operating systems. Specify the minimum requirements for devices to run the app smoothly.
4 - Updates:
Explain how app updates are delivered to users. Typically, app updates are provided through app stores, and users may need to enable automatic updates or manually download updates from the app store.
5 - In-App Purchases:
If your app includes in-app purchases such as subscriptions or additional content, explain how these purchases are delivered to users within the app. Provide information about payment methods and billing practices.
6 - Refunds and Returns:
Outline your app's refund and return policy, if applicable. For example, some app stores offer a limited window for users to request refunds for app purchases.
7 - Customer Support: Provide contact information for customer support, such as email addresses or support forums, where users can reach out with any questions or issues related to the app.
8 - Terms of Use:
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